|Address:||3832 50 St, Cold Lake, AB T9M 1S6, Canada|
|Working:||9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–5PM Closed|
I wouldnt even give these guys a one star but had to select one. After our vehicle was wrote off in an accident we came to them - to try and shop local. We were treated like they were doing us a favour by selling us a new vehicle! Direct questions about financing and costs were repeatedly dodged and when talking to my spouse and then me direct lies were told as to what the other spouse said/wanted! Sorry but in an insurance write off, it is not unusual to have previous unpaid loan amount rolled over onto a new vehicle but we understood it would limit our options. We didnt appreciate the lies/dodging of questions and the attempt to push us to take the one vehicle offered to us and in the end referring us to Southtown - now west Edmonton Kia where they knew we had been previously sold a Lemon and didnt want to deal with again! By the end we felt treated second class for asking questions and not being the pristine credit example they appear to only want in customers! Needless to say we went elsewhere. Sherwood Kia in Edmonton, where we were listened to and treated with respect and at least given some options within our situational limits, ironically we decided to purchase the same vehicle as Cold Lake offered but in our choice of colour and cleaner condition!!! Your staff kissed that $50000 sale goodbye with simply their attitude!
Purchased a new camper from Melanie my salesperson and she was very helpful and her team of install a prep guys were just as awesome I even got a fancy vacuum to keep my baby all squeaky clean, Thanks Kia Cold lake! I will refer all I can, you bet on that!
Need a good salesman who is dedicated and willing to help you out to make you happy find sean bramson. Best salesman at cold lake. Definitely will do more business because of him he is awesome thank you so much sean
Saw our dream beast on kijiji.....the staff went overboard on providing information and delivering the vehicle out to the interior of BC. Excellent experience especially on purchasing a vehicle sight unseen!
Decent place with really helpful staff. Seemingly not as professional behind the scenes as I ended up paying four times more for a fix due to them not diagnosing my car correctly. I ended up fixing it myself.