|Address:||1 Champion Rd, Carstairs, AB T0M 0N0, Canada|
|Working:||8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 9AM–6PM Closed|
Bought my truck 2013 F-150 limited used in May 2016 didnt have any issues, only complaint was the tires were pretty much at their wear point. It would have been nice to see them have new rubber on the vehicle there was 4/32nds of tread. I have taken my truck in there for service and have not had any issues their shop rates are cheaper than in Calgary and the work done is honest. Recently took it in as the underspray was coming off they said it would be covered under warranty. Turns out the previous owner did the spray himself or had another shop do it. I had been told by a previously employed sales associate that it had been sprayed. As such we came to an agreement that they would apply the underspray at 50% off. The work was done quite well and Im happy. I definitely will continue to bring my vehicle there for service
Josh Bernhard was awesome to deal with, unfortunately he left for Dodge. I would work with him on buying a truck again in a heart beat! I had expressed concerns over the price of my vehicle being higher than negotiated on during my review from Ford and they took my comments seriously. I received a phone call immediately after trying to correct the situation, which was resolved in a timely manner. I really feel that they listened to me and took measures to ensure I was truly happy, which I am for sure now!!!
We are repeat customers at Carstairs Ford. Our first experience was so great, we wouldnt have gone anywhere else to purchase our new truck. Our sales rep Rene and sales manager Kirk bent over backwards to accommodate our needs. Integrity is so important in any industry and the Carstairs Ford team defines integrity. A big thanks to all of you at Carstairs Ford for making our purchase so wonderful. We will be back!
We run a tow company....having to drop Off a customers vehicle after hours because the poor man broke down....get here....everything is blocked and closed....no contact numbers what so ever to call anyone.....do these dealerships not realize at times cusomers vehicles break down late nights and need to be dropped off??!! At leaSt have contact numbers! ! Or a space at least where we can drop them off !!
UniFirst Canada Ltd is a vendor to Carstairs Ford. I have found their Management team to be excellent. Very proactive in servicing their customers by doing it right the first time. The company values of Carstairs Ford and its employees is excellent. Truly a great company. Steen Jessen Service Manager UniFirst Canada Ltd.
Since I moved to Carstairs I have taken my vehicle in to Carstairs Ford for all service work and the installation of a hitch. I am completely satisfied with the excellent work that is done at a very reasonable price. The staff are prompt, courteous, and friendly. I would recommend Carstairs Ford.
They took $500 from us, and refused to return the money even when we contacted them hours later. They refused to make anything right to us. Once they have your dollar they dont care about you at all! Would give less then 1 star if possible!
I just purchased an escape and love it.Had a great experience working with Rene and Tracy. No pressuring and all my questions answered. This was our 2nd vehicle purchased here at Carstairs ford.
I have had several dealings with Carstairs Ford over the past 10 + years, mostly with the parts and service departments and experienced courteous and professionalism from their staff!
Chris Van Arnam
Ive been taking my Ford trucks to them for years because the service department is always easy to talk to and only completes what needs to be done. Very impressed.
Thanks for your attention to my F350. Good work, clean cab and good price. Friendly service professionals make we want to get all my repair work done at your shop
have had service work done here for years . best mechanics around this area.. The service mgr is very professional and recommend the dealer ship highly.
Expect to be treated with respect and patience. Helpful and commited to Excellent customer service. Thank you Carstairs Ford.
Balance of warranty not once did they find the broken leaf springs or did they rotate my tires once. Pretty piss poor.
Tremendous. Friendly people, Good service, Outstanding workmanship and vehicle was ready when they said it would be.
Our experience at Carstairs Ford was pleasant, quick and seamless. We will definitely be using them moving forward.
For a ford dealer there allright.. they service my non ford with no complaints and even take my anti ford jokes!
Awesome as usual. Friendly knowledgeable staff. Never go anywhere else for service or repairs.
Bought a new vehicle. Excellent service through the entire process!
Great service great people and the sales staff treat you right
trustworthy great dealership great product
Welcoming, pleasant, enjoyable atmosphere!
Friendly prompt. Great experience.
Great service center. . .