|Category:||Car Detailing Service|
|Address:||5912 Macleod Trail SW, Calgary, AB T2H 0K1, Canada|
|Working:||8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 10AM–4PM|
I dropped off a minivan for an interior shampoo, interior detail, and basic exterior wash. They said it would be about 2 hours. My wife and I returned three hours later and it was not ready. We waited around about another half hour but we had to pick the kids up from school so we needed to leave the van overnight. The manager on duty apologized and said "they got really busy". Since they knew exactly how many people were ahead of me when I dropped the van off, how could a lot of people showing up after me make a difference? They obviously bumped me as I wasnt sitting waiting in their lounge. Frustrating to have to make an additional trip. As for the quality upon pick-up... not very good. The exterior had some dirty puddle splashes on it from driving around the parking lot, even though it was hot and dry. Other detailing places have quickly wiped this off when prensented to the customer. The chemical used on interior vinyl surfaces left a greasy residue and amplified fingerprints everywhere- first time I have seen a product used with that effect. The carpet shampoo (careful about pricing- seats are extra!) was very minimal. The carpet was wet and thats about it! It was still covered in dirt stains (not grease or oil). Stain removal is extra, but they didnt even call me to say it was needed, they just left everything wet and dirty. Quite annoying since the van was there for 24 hours. So, not too good. The staff seem to be pressured for "piecework" performance instead of quality. I have been to lots of better quality detailers in south Calgary. Dont let the convenient location suck you into their higher prices and poorer service!
went today as I heard a few adds on the radio for a full detail for 20 but when I got there they said the cheapest was 31. I said okay as long as the bugs were gone, the rims had all the dust and dirt off, and the chrome was nice and shinny. they said they would do a full wash and polish and it would all be done. They also said they would give me a free tire shine service which is normally $6 as it was my first time and that was very exciting. When I went to pick up my car it looked great from a distance, nice and clean, but a close look told me otherwise. the clean was nice and almost all the bugs where gone, a few small ones but no big deal. the rims where cleaned off but you could tell it was a quick wipe down as there was still dirt all over. the chrome had not even been touched and when I wiped my finger over there was dirt. Also there was no tire shine which was supposed to be a bounce that i didnt get. When I went in I handed the lady my slip so I could pay and told her I was not satisfied with the service, her response was okay and to look down and try to ring me up. the lady didnt know how to ring it up and said it was her first day, took her 3 min before she got someone else and got it right. After I paid I again said that I was still not satisfied with the service and she said that within 10 days I could come back and get another wash for half price. when I was walking out i noticed the receipt said half price for only 7 days. Was not satisfied at all and would not recommend unless you want a okay job. think I will stick to my local Co-op car wash that is much faster and the same effectiveness.
1st time at Bubbles Chinook last Saturday, 100% Satisfied with every aspect of the Ultimate Service package, definitely will be returning and highly recommend! Extremely impressed with the quality of workmanship, particularly the high level of attention to detail and ability to literally bring the interior back to looking and smelling like new in a 8 year old car. As well, the Polish/Wax service disguised a lot of imperfections/scratches on the exterior which I didn’t realize was possible. Customer service was excellent, very straight forward, handed over my keys and they took it from there. Car was filthy inside and out before hand, had A LOT of dog hair pretty much everywhere, dog drool and marks on all of the windows, the carpets and mats were covered in salt and mud, remnants of dropped food, drinks etc. in super hard to get to places which I was never able to properly clean, was a little embarrassed to drop it off… Just a few hours later, it was ready for pickup, completely dry inside and out. I was very surprised with how clean it was and how good it looked and smelled! I have a steam cleaner at home, as well as the standard car cleaning supplies to clean, buff and shine inside and out. Although it has been a long time since I have used due to the amount of time and effort required, the result from Bubbles (both interior and exterior) was in no way comparable to what I would be able to do achieve with any amount of time and effort at home, definitely worthwhile!
took my 2000 mustang to Bubbles on a so-called early bird special come before 10am i think it was and get a 10$ off or something like that. anyway i got there about 9:30am and i wanted to have my entire car cleaned inside and out as i just bought the car and the owner lived on a dairy farm and it smelled like cow poop had been rubbed into the carpet, the Comprehensive Level Services which was the one they recommended after i said i want the whole car done. They said it would cost around $350 plus the all mighty GST which i was ok with provided the job was gonna be amazing...IT WASNT. i waited around 1 1/2 hours and and my stang showed up super clean on the outside, i was happy, infact very happy! BUT.. i got driving down Macloed south, and i stopped at Chinook Mall to do some quick shopping. when we came back out we just had a qucik check over the vehicle and my wife noticed that the vent on her side was not cleaned and then i noticed mine was dirty and the boot was not cleaned. I then checked on the handy iphone again to see what was included in the package...Needless to say i went back only to have the young lady say she does not remember!!! (IT WAS 2 HOURS AGO) I asked her to look in her log and showed her the receipt. After 10 minutes of her speaking in another language to a man, they said it was cleaned. I asked him to come check my car and he refused saying he was "too busy"..I am going to pass a complaint on to BBB This place is a joke!
Was wary to try it, due to the high number of negative reviews, but we gave it a shot. Needed to have the interior detailed after a spill in the back seat. We got there at around 11am on a Saturday, and while it got busy right after we arrived, we managed to get attended to quite quickly. Its not a cheap service, but we were expecting it. They promised to have us out in no more than an hour and a half, and lo and behold, ninety minutes later (nearly to the minute), our car was ready. Now, there were some spots that hadnt been cleaned at all (under the cup holders and between the front seats, most noticeably), and we pointed this out to the person who brought us out to our car. He was reasonable and apologetic, and told us that we could come back any time within the next seven days to have those areas touched up. We dont live nearby, so we will likely not go so far out of our way for five minutes with the shop vac at home to finish the job. I cant knock their customer service simply because were choosing not to take them up on the offer, though. Its only down a star because for the amount of time and money we invested here, I was disappointed that it wasnt done right the first time. Otherwise, we were happy with the results. The back seat spill was taken care of, and the car looks good. Their waiting area is comfortable, and the staff we interacted with were pleasant and professional.