|Address:||5702 Macleod Trail SW, Calgary, AB T2H 0J6, Canada|
|Working:||8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed|
Wish I can give more than a 5 star rating. Back story: Instead of my usual procedure of using the dealership, I was recommended to go to Mr. Detail Appearance Centre for my tire swap from summer tires to winters on the same factory rims but after the bad experience with them, will not go back to them. After Mr. Detail completed the tire swap, I noticed steering wheel vibrations especially when the car was driven at highway speeds on Deerfoot Trail. Drove 50 km and returned to Mr Detail for lug nut retorque and to question if the new steering wheel vibrations could be a result of improper balancing (or possibly balancing was not done) with the tire swap. Sammy at Mr. Detail said that the balancing was an automatic part of their tire swap procedure and that it was an insult to imply that it wasnt done right. He said that the Deerfoot was not a good road to assess the vibrations in the steering wheel and I should look for a newly paved, flat road instead. It should be noted that I never had issues with previous tire swaps and steering wheel vibrations before, including driving on the Deerfoot. For the next two weeks I continued tolerating the steering wheel vibrations until I had enough and decided to check if the wheel balancing was the problem. Based on their positive reviews for tire balancing in Calgary, I decided to contact Integra Tire on MacLeod for an appointment. Although it was a busy Saturday, Steve was awesome and extremely accommodating to my schedule and was able to fit me in within an hour of my phone call to them. They found out, using their Hunter computer balancing equipment, that all 4 wheels were improperly imbalanced. My left front wheel was the worst out by 2.5 oz and the other three wheels were each out 1 oz. It was not surprising that I would have serious steering wheel vibrations especially with higher speed driving. Steve did not know I had come to Integra to assess and fix another companys work. But after receiving the technician report of how much weight was imbalanced at all 4 wheels, it was fairly obvious that Mr. Detail did not balance the wheels or they were improperly balanced with the tire swap. Apparently, If I let this go on without fixing the balancing, it would eventually cause damage to the tires, suspension and especially the wheel bearings - which would all be costly expenses caused by Mr. Details shoddy work. After Integra adjusted the wheel balancing, the steering wheel vibrations have disappeared and driving at all speeds especially highway speeds have returned to smooth and secure driving. In summary, I would strongly not recommend others going to Mr. Detail for any tire/wheel work. Their lack of customer consideration and defensive deflection of checking their work will prevent me from using their services again. Instead I highly recommend people to go to Integra Tire for all tire/wheel work. Ask for Steve at Integra (Macleod Trail) - his professionalism, efficient service and customer treatment with respect and honesty - are reasons for my highest recommendation for Integra Tire. Thanks Steve. From a satisfied Integra customer.
Steve and Shane at Integra are the first people our household takes our vehicles to, for regular maintenance like oil changes, seasonal tire swaps and the like. A couple of our SUVs are getting up there in age & recently needed some help starting on those cold winter mornings... Integra helped us out there too, with batteries! Based on years of faithful service to us, when our vehicles need new tires and maintenance in years to come, without a doubt our first call will be these guys. Theyve earned it, highly recommended!
I have been going to these guys for over 25 years. Their staff are knowledgeable, fast and friendly. A lot of their staff have been there forever and I trust them completely. I just recently had some emergency work done on my daughters car before she left on holidays and they were able to squeeze me in and get it done fast. You guys are awesome and I recommend everyone I know to go there. Cheers fellas and keep up the great service!
Very Honest technicians and reasonable price. Best mechanics ever. I took my is350 for tire swap and l needed to replace two rear tires and with complete brakes including calipers all with very reasonable price. I would highly recommend to anyone who is looking for quality and reasonable price.
I have been an Integra Tire customer since they opened their doors personaly and with my company Century Auto Body ltd.Honest advise and good business sence has kept Integra Tire servicing my automobiles mechanicaly and with tires.CONGRATULATIONS on your 25th anniversary and continual success .
I have been going to see these people for many of my automotive needs for almost 15 years and have always been impressed with the quality of the advice and suggestions I have received, and the outstanding service. I would highly recommend Integra Tire at 5702 MacLeod Trail SW, Calgary.
I have been a customer of this service centre for 26 years. I have owned many different make and model vehicles, required anything from new tires, rims and a very wide variety of mechanical issues, they are always accommodating, helpful, on time and provide excellent customer service
Awesome Place! Incredible service, they book appointments & give you realistic completed times. Tires done within an hour of appointmnet! Mike & Steve are great to deal with - wont go anywhere else for my scheduled maintenance or winter tire swaps. Highly recommend these guys! John
Great guys - they do my whole families vehicles, and they do everything! The entire staff have been there for years, they keep all maintenance history, and send out reminders when service is due! Way better service than anyone else in the city bar none! Thumbs up boys!!
I have been a customer here for more than 14 years and have always receive excellent service. The guys are great at communicating the options and they work hard at getting my car back to me in a timely fashion. I recommend them to everyone I know.
I bought my last 2 sets of tires for my F-150 based on recommendations from Integra Tire Chinook location. Im very happy with both my winter tires and all terrain tires. Good, quick service and good prices. Scott
Great service and great prices. Steve and Shane were able to find exactly what I needed and get it done quickly. Highly recommended if you are unsure about what you need. Thanks guys!
Super friendly, efficient knowledgeable staff who go out of their way to accommodate your requests. Very affordable too! $50 only to change my tires over thanks guys Ill be back!
Excellent service. This was my second visit to their shop. Once to buy tires, the other for service to my vehicle. I will be using them for all my vehicle service work now.
Very professional. They have been taking care of our company fleet for a while. Are very honest and fair with all repairs, and they keep us on the road
Always fair and reasonable, works with you to find an economical solution, highly recommended, best part is they always fit me in on my schedule
Amazing guys. Ive had an inspection done and bought centering rings from them and theyve always been awesome. Ill definitely be back!
Great service, very transparent with all details of the repair. Really appreciate the job and the communication. Thanks Guys.