|Category:||Auto Repair Shop|
|Address:||3927 3a St NE, Calgary, AB T2E 2M7, Canada|
|Working:||8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed|
You are a FOOL if you do not use these HONEST guys for your vehicles. I have had my vehicles in this shop 3 times for different reasons over the YEARS and every-time I feel like I ripped THEM off. Its a weird feeling. They are honest and charge accordingly. I do NOT have to worry about going in for a tire change and receiving a new muffler and a rebuilt engine! They focus on the problem, charge accordingly and make you feel like extended family. The BEST part is, they STAND BEHIND their work. I had a flickering emergency brake light that was grounding out, and I thought it might be because of the clutch repair. NO QUESTIONS ASKED, THEY fixed it for free. Just my thought of it being related was too much for their honest ways, they would rather fix it and make sure Im happy than to tell me, hey its a coincidence and you owe. The honesty and integrity shown from these guys is truly astonishing. I love knowing my car and truck will be handled as if my brother was working on them. There are far too many dirtbags in this world, thankfully NONE ARE AT OUR MECHANIC. If you are undecided about them, and have a question, email me and I will tell you over the phone how great I feel about them! Thank you ( Reilly, Dwight and the crew in the back!) Jeff
I took my vehicle in for a couple things to be fixed and to get a weird sound fixed coming from my vehicle. These guys were able to fix the things my check engine light was referring to, however it didnt even seem like they took my vehicle for a drive to hear the sound. They said they "thought" it was a wheel bearing and offered to replace that. They claim they replaced it, however I am still hearing the same sound which has worsened since visiting. Then I am informed 11 days later that my passenger side brake light is burned out. So I called Our Mechanic to ask why it wasnt addressed when I had it in less than 2 weeks ago, and was met with only excuses. It takes 2 minutes to do a light check on a vehicle and why they couldnt be bothered to do that is beyond me, but it really makes me wonder what they ACTUALLY are doing if anything at all. I get that its somewhat minor but really, that just makes it worse. These guys couldnt even get my wheel bolt covers on properly the first time I took it to them.
I hesitate to give Our Mechanic a glowing review, simply because if they get any busier then Ill NEVER get my car in!! Dwight and the boys are simply the BEST. Ive had a lot of junkers over the years, been to a lot of scam artist mechanics. It was refreshing to finally meet an honest one. They will tell you exactly whats wrong with your car, how to fix it and which option is best for you. They dont do unnecessary repairs, and wont charge you for new parts if you dont need them. The only knock against them, if any, is that theyre so damn busy!! Sometimes it takes a bit longer to get repairs done, but they only charge you for the time they spend on your car. And while you wait, Riley and Troy make you feel welcome. They even have a new coffee vending machine.*g* Dont even bother looking anywhere else, you wont find a better place to get your car serviced..:)
I was quoted $2000+ to fix my rack & pinion, and get all new hoses for my car from Meineke on barlow. After taking it to Our Mechanic for the same problems, I was quoted about $800. After an inspection from Riley, he found out that I did NOT in fact need all of that work done, and that an alignment and some support for my struts was all I needed. I also got my brakes done at the same time, and all together everything came to $450. Over $1500 cheaper than what Meineke quoted me! The service was personable and friendly, and Riley explained and showed me everything and it was very helpful. My car now drives like a dream, which is such a change! I would definitely recommend Our Mechanic, and will be going there again. Its a bit difficult to find, but worth the time spent looking!!
I brought my vehicle in with a few warning lights on and they were not only quick but also way more than fair with the final pricing when I was all done. I also had a really nice time in the waiting room with the fellow on the phones, very friendly customer service from everyone there. I appreciate their honest mechanic, its tough sometimes because I dont know a lot of cars so I do depend on them not ripping me off. I can definitely say these guys are not in the business of ripping anyone off and I will be a repeat customer from now on. I think other mechanics should take notes to be honest because loyal customers make a difference especially when you look at something like vehicles which we own for life. Thanks again for your honest and good service you guys!
You can definitely trust these guys with your car. I needed an out of province car inspection as well as for them to check an odd noise my car was making. Making an appointment with them was very easy, and I took my car there first thing in the morning. I expected the fixing of the noise to cost a bit cause I wasnt sure what it was from and didnt know if I could fully trust the place yet. But the people working there are very prompt and friendly and they did a thorough inspection of my car and fixed the noise for basically nothing. They also went out of their way to answer some questions I had about my car. Very happy with this place and will definitely go back in the future.
My vehicles gas tank sprung a small leak. I am new to Calgary and after reviewing numerous mechanics on the net, decided to give these guys a try. Since the problem started on the Friday of the long weekend they were not able to fit me in until Tuesday. True to their word they got my vehicle in and completed the work in the timeframe they quoted and for a bit less than the original quote. They were professional and answered their phones promptly. Offered some advice on how to minimize the potential for the problem to reoccur in the future. Would recommend them to others and will certainly return in the future.
booked in my truck to get some work done transmission cooler lines replaced, and also had an inspection from the dealership got them to check out the engine oil cooler line. as the dealership said it needed to be replaced. they call me and said your oil cooler line is fine and your oil filter was just loose. that just saved me a $500 bill. just by going off the reviews from other people before i brought my truck in.nothing but great reviews from this place. i would recommend this shop to anyone they are honest people and nothing but good from this shop.will be bringing my vehicle back for service
sleazier than a dealer. at least every dealer is open about being expensive. i was charged $140 to read and clear a check engine code that i told them ive already done and it comes back on. they didnt trouble shoot nor fix the problem but charged me the $140. i was charged an extra $570 because they decided to change discs along with the brake pads that i wasnt given an option to omit. im told later if you didnt want to pay that much, you should have told us not to change the discs. bottom line, they played me (i tip my hat). i hope people read this and avoid them.