|Address:||11500 35 St SE #7000, Calgary, AB T2Z 3X1, Canada|
|Working:||7AM–5:30PM 7AM–5:30PM 7AM–5:30PM 7AM–5:30PM 7AM–5:30PM 7:30AM–4PM Closed|
The quality of work doesnt live up to the price. I was looking to get my vehicle detailed before I put it up for sale. So I decided, based on the descriptions for each package I would go with the "Ultimate Package", as there were some light scratches that would come out easily and I wanted the carpets cleaned etc. I dropped the vehicle off at 9am and they said they would have it all day, so I made arrangements through their shuttle service to be dropped off at home and planned to go back after work to pick it up. I received a call at 1pm, stating my vehicle was finished and I could come pick it up anytime, to me, 4 hours is hardly what most would consider "all day." Upon arrival I found my vehicle sitting outside, so I took a moment to look at the work that was done, and I have to say, it was an "ultimate" disappointment! There were more visible scratches in the paint, there was wax/polish residue left on 10% of the vehicle, the creases between body panels still had dirt/dust left, the door jambs were wiped down, but a lot of dust/dirt/streaks remained. After speaking with the assistant detailing manager, I discovered they dont really use the appropriate tools as one would expect, given their description on the package information. To be fair, the assistant manager did try and see what he could do, given my dissatisfaction with the quality of the work done, but there was no discount on price, just a "free" premium package at any time... If youre looking to get a good clean up done before selling a vehicle or a deep clean after winter, I would take your vehicle somewhere else, somewhere they have the right tools for the job and leave your vehicle looking like it was professionally detailed, not just a hand wash/dry/wax
Worst place ever!! I went for a detail service and used shuttle service from them. I got a call at noon and they said my car is ready and they will arrange the shuttle for me. I was waiting for an hour but no shuttle came. I called them and they said the driver was out and my status got changed as "picked up" on their system. They said shuttle will be there in a few minutes. However I was waiting another 40 minutes but nothing came up. I called them again and they said the shuttle driver is in the dealer shop and they will send him in 10 minutes. I was waiting another 40 minutes but still nothing happened. I called them one more time and they said the driver is right in front of them and he will be on his way right now. I got the shuttle at 2:40pm which was 2hours and 40 minutes waiting and it ended up being late for my work. I complained at the shop and talked with assistant manager about the incident. He never apologized to me and he only said he will take care of this issue which he offered 10% off the price. It was 8 bucks of saving after I lost my 2hours and 40 minutes for nothing. I asked to follow up by manager as he was not on duty on that day but of course no one is following up and they do not care about it. I will never ever go to this place again and I strongly do not recommend this place at all!!
Had the pleasure of having my second vehicle Tinted and (3Md) by Southpointe detail. I also had the pleasure of dealing with Trent, Joseph and last but not least, Kyle. We must say, this has been our best experience so far in the auto service industry. They were very consistent in providing quality service to us. They helped us understand the process and when were always willing to resolve any concerns we may have had. We are Volkswagen owners and are very happy with the detail shop. The prices are way better than most places but most of all, the quality of service is superb. We do recommend our VW and other brand friends to them when asked about where TINT/3M can be done. Keep up the great work!
I have been servicing my whole fleet of trucks with south pointe detail for almost 2 years and used almost every service they offer including detail, 3m/ window tint, paint/ body work and spray in bed liners and havent had a bad experience yet they have done alot of work for me and worked on 10+trucks and recently my dodge viper (check their facebook page for pictures). They also bedlined one of my trucks completely and it looks unique and awesome! They always come in on budget, on time and are always very upfront/ honest. The quality of work is outstanding I look forward to working with them in the future.
I am the owner of BCW Automotive Group located in Calgary AB specializing in the sale of pre-owned Mini Coopers and I have been using South Pointe Detailing services exclusively now for a couple of years. I am extremely satisfied with their pricing and the quality of work and attention to detail is second to none. I highly recommend them to anyone looking to get their vehicle looking fresh and new again at a reasonable price. 5 star friendly and prompt service throughout!
We are selling our 4Runner and needed a quick detailing to get it ready to show. Kyle fit us in last minute and was super fun and friendly at every transaction. Joe helped me manage two small children (and car seats) into his courtesy car for both of our rides to and from. The price was VERY reasonable for the amount of work done and way cheaper than a lot of places I researched. Thanks for the great experience!
I wanted paint protection on my new vehicle but the dealership where I purchased from gave me a quote that seemed very high. After connecting with Joseph at South Pointe Detail he gave me a very good price and convenient appointment time. I just picked up my truck and it looks amazing. Kyle was also fantastic and explained everything very well. I definitely recommend Southe Point!
Tried South Pointe Detail today for the first time and am very pleased! Very fast shuttle service which took me home and picked me up once the car was done. I got the basic deluxe package and my car looks brand new. They got every single spot inside the car and it was filthy! Would recommend and will be going back next time I need a detail
I would definitely recommend South Pointe Detail to anyone. The detail they did on my car was amazing, looks like my car is brand new again. They were done on time plus provided a courtesy car for me to use for the day. Kyle was very friendly and helpful. I am very pleased with the service and the price was reasonable as well!!
Brought my BMW to get the Ultimate Detail and window tinting and it turned out great! Quality and workmanship was above and beyond and the service was more than exceptional. The staff are very friendly and helpful and I would recommend this shop to anybody with any detailing needs.
Customer Service was Amazing! My Detail Advisor(Kyle) made everything so convenient for me. He picked up my veh from my work and dropped it back off as soon as it was done! The detailing was super nice! I would definitely recommend them to friends and family! Thanks Kyle :)
Marco de Leon
Brought my SUV in for detailing as I heard good things through a coworker. I dont own a Toyota nor have I ever been to South Pointe prior to this, but they treated me like I was a repeat customer! Very professional and courteous