|Category:||Auto Body Shop|
|Address:||161 Seneca Rd, Sherwood Park, AB T8A 4G6, Canada|
|Working:||7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM Closed Closed|
Horrible! Had the pleasure of dealing with an estimator that couldnt answer questions in a polite fashion and was very condescending and rude. I later find out that hes actually the owner. Brought my vehicle in to get an estimate on an out of pocket expense and felt as though I was in the wrong for asking any simple due diligence questions. He couldnt answer anything without being difficult and snarky. This place clearly has internal issues and fear how much of a headache it would have been had I completed work here and had problems. After being fed up and saying that I would be going elsewhere, the response while walking out was "good, we dont want your business anyway." This coming from the owner...Unbelievable. Extremely unprofessional and his statement was very evident in my interaction with him. In reading reviews after my experience, I can see that Im not the only one. Save yourself the time and go elsewhere. This place doesnt deserve your business.
I had my 2013 Honda Odyssey re-painted on front and rear bumpers. The paint started to de-laminate between clear-coat and paint. I was informed that this is normal, and it must have started with a rock chip, and spread with a pressure washer. It is my problem. It is not covered by the warranty. My vehicle care situation has not changed. I have cared for my last car for 380,000 kms, and never had any peeling. The last car was in an accident requireing a re-paint sometime in the middle of those 380,000 kms, and guess what. No paint peeling happened. Sure, lots of rock chips, but no peeling of paint. The first time they re-painted the bumper, it had such bad orange peel effect, it looked like a golf ball. I asked for Honda to send my vehicle else-ware for the second attempt at the repair because if this is the quality of work they provide, I do not trust them to do the work properly the next time. I suppose my concerns were well founded.
Great Service! Excellent work! I had a small mishap to my rear fender and used Baseline Collision Repairs for my insurance claim. When I arrived I was greeted by a friendly young lady who was very efficient. Within seconds a friendly young man arrived to return me to my home. He was delightful! Two short days later another pleasant lady called to give me full details of the work done and advise my car was ready! Quick and efficient! I arrived and found my car had been repaired beautifully! All detailed inside and out, wow, I was impressed, my car came in looking tired and was returned to me gleaming. Even my floor mats were done. This is a top shelf, clean, reliable service. I will be sure to recommend their service to everyone I know. Thanks so much!
I had my vehicle fixed here. My front side door was hit. About a week or 2 later the same side door looked like the metal was caving in. I took it into the shop to see if it could be the repair. The owner came out and looked at my car and gave all kinds of reasons why it might be caving in. My favorite was that I couldve had a person crash into it at a bar. I dont frequent bars. I said it is very odd that where the repair just happened is exactly where the caving in is occurring. He then told me I was just coming here to get something for nothing. Totally uncalled for and rude and this is the owner of the business. I would avoid using this business based on how they treat their paying customers.
They overcharge you if youre paying for the repair out of pocket and under-quote the insurance company to get the business in the door. Very poor business practices. Take your business elsewhere instead of chancing it with these guys. Its only a matter of time before the insurance companies take them off their list of preferred shops.
Recently had my Santa Fe repair at Baseline. I was very impressed with the professionalism & friendliness of the staff. My vehicle was done in a timely manner & looks awesome! Thank you Baseline Collision. I would highly recommend this shop.
They are a great shop that do quality and efficient work! Always a pleasure to deal with and they make the process very delightful. I have no problem recommending Baseline to anyone in Sherwood Park that needs Auto Body work!
Baseline Collision Repairs fetched my Toyota Corolla back form its damage, to a pristine looking front end , just like new. Fine people to deal with and a very handy place to visit from the Baseline Road. kudos to the staff.
The service I received at baseline collision was excellent .The wait was short and the repair was done quickly. the staff were pleasant and courteous . 3 parking lot dings in one yr. Also sent a friend who was also pleased.
The service that I received was second to none.....Great Service - The repair on my Jeep was excellent.....Wonderful people and wonderful service. I will never take my vehicles anywhere else.......
Just had work done on my Rav4. The work was done within the timeline they quoted me. Work looks good. And as a bonus, they even cleaned out my vehicle for me and left me a notepad. Nice touch!
Brought my 2010 Ram in with front end damage. I dealt with Bruce the owner. He told me one week repair. I received my truck back in four days. Excellent job, couldnt be happier.
The work on my car was done in a timely manner, it was a little more than I expected it to cost but it appears that the rust damage was more extensive than originally thought.
Very impressed with the quality at Baseline Collision. Great service, great staff, would highly recommend Baseline as an auto repair shop.
Peter Abou Gharib
This is the worst auto body shop Ive ever had the displeasure of dealing with. Use at your own risk. Complete lack of attention to detail.
Great work, great turnaround, went above and beyond to wash and clean my vehicle so I would recommend this group for sure!!
You guys are awesome! Thanks for the great service. Baseline is definitely the place to go if you live in Sherwood Park!
Very happy with the work done on my truck. The work was done on time and it looks like new again.
Service great, friendly accurate no delays, and convenient next to rental agency enterprise.
The service was awesome. Everyone in the office was very helpful and professional.
Great service , courteous and professional. Excellent worksmanship.
Excellent service. Repairs done fast & looks great. A+.
Very good, answered all my questions.
Service was awesome. Thanks!
Curtious and quick quote