|Category:||Used Car Dealer|
|Address:||195 Pemberton Ave, North Vancouver, BC V7P 2R4, Canada|
|Working:||7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 8AM–4PM 11AM–4PM|
I can not say enough good things about National Auto Sales and especially Bobby, who sold my car to me. Buying my first car at a different dealership made me very skeptical of car dealerships and car salespeople in general, as they care much more about making a sale than whats in the best interests of their customers. However, my experience at National completely defied my expectations of what its like to purchase a car. Here are three examples of what made my experience different: 1. No pressure - Bobby gave me as much time as I needed to inspect and test drive the vehicles I was interested in. At no time did I feel pressured to make a decision. 2. Didnt cut corners - after making my decision on a vehicle, the dealership put in brand new tires and brake components before I came to pick it up. 3. Going the extra mile - after leaving the dealership I noticed the cargo cover in my hatchback was missing. When I called Bobby he waited at the dealership 20 minutes after closing time so I could come get it. Overall I paid much less for my car then I would have elsewhere and the buying experience was much better. I definitely recommend them.
Horrible car rental experience. The vehicle rented was filthy and was not even cleaned. The front tire pressures were very low on air. While the rear tires were over inflated to 60psi. This is dangerous because in hot weather because the tires could blow out while driving. When the vehicle was returned near closing time, the employee, Sam, was agitated and rude. It appeared that he was trying to go home ASAP. He ended up overcharging us for gas at $2.40 per litre for a half of tank when the gas tank was 1/8 above half tank. I expressed my dissatisfaction with his rude and passive aggressive attitude and overcharged gas fee. He told me to "get of the here!" and that "we do not need your business!" This is after spending nearly $600 in car rental fees. He also stood in an aggressive stance that appeared to me that he was ready to fight or attack me. This was truly an unbelievable experience. Since I rent vehicles for business on a regular basis, I will surely not return to National anymore. 1⭐= 0 ⭐
With all the negative stigma around used car sales and their dodgy tactics, I was, like any male, skeptic at buying a used car from a place such as this. Let me tell you otherwise. I was greeted by Bobby with a soft tone and not the usual powerful and overwhelming character that Ive seen before and have always been warned about. Bobby gave me all the facts.. clear and concise. There was no preassure at all. Gave me and my wife the keys to test drive on our own and told us to take as much time as we needed. Something I have never experienced after buying 5 vehicles. When it came down to the price, Bobby gave us examples of todays market and had nothing to hide. He definetly gave us piece of mind when he went down on the sales price and even had new tires and new brakes put on our new purchased vehicle. This is something that spoke volumes of his honesty and good character. I will recommend National to anyone I know and I will absolutely use them again! Thanks Bobby! Ian/Cindy M Mazda 5
Excellent customer service and attention to detail. Bobby greeted me and made me feel welcome right away. He showed me the car I was interested in and let me test drive it by myself. He was very transparent on the maintenance and claims history and went above and beyond to address minor items the vehicle that I had not asked to have replaced; he paid attention to where I was focusing and took the initiative to address each question. He provided more information on the vehicle to help me make an informed decision. Bobby worked hard for the sale and it was really easy to work with him. I would not hesitate to positively recommend National Car & Truck Sales in North Vancouver and Bobby in particular. Thank you!
Just bought a suv a couple weeks ago from National in North Vancouver. I have no reservations in highly recommending Bobby and his team. We were treated very well and the service was outstanding. We were told up front how much wiggle room there was in the asking price so as to not mislead us. We had shopped around for a while and found that this store had their vehicles priced lower than other dealerships. Upon pick up we were pleased to receive a clean, well detailed vehicle. If you are in the market for a vehicle, I would highly recommend giving these guys a chance.
Just bought an SUV here, really liked the salesman Bobby- super friendly, honest, and a no-pressure scenario. He was very knowledgeable about the car, which you dont always get, and very open about the condition. Would definitely recommend checking them out, they also have a huge selection they tell you about from all of their locations.
We sure found purchasing a used car very easy & actually fun with Bobby & Todd. They encouraged and gave us the freedom to try a few vehicles & then very diligently shared with us about our cars history. Our car was also carefully cleaned & detailed for us. We left feeling very confident about our purchase! Thanks guys!
We recently bought a car from National in North Van and the experience couldnt have been smoother. Bobby and everyone at National made sure everything was taken care of for us before we left and the stress free exchange will have us recommending them to anyone looking to buy a car.
Great experience with excellent service and we are very happy with the vehicle we bought. Bobby went the extra mile to get us exactly what we wanted and we didnt feel pressured at any point in time. Would recommend this place to buy a car.
Good place to buy a car. Only had it for a few days, but they did a real nice job of getting it ready. They were also very accommodating of finishing up the sale after hours. I thought the sales staff was very nice and helpful
Had a great experience buying a used car. Everyone was very friendly and helpful - especially Bobby. The process of buying the car was easy and stress free. I am happy with our new (used) car : ).
Really happy with the car we recently bought from National. Bobby was really helpful through the whole process. We also received a lot of support post-sales which we appreciated.
We bought a Santa Fe that is "like new" from a very friendly salesperson (Todd). We are very satisfied! I would recommend Nation Car Sales and their salespeople to anyone.
Really fast rented the car!The staff helped me thoroughly and meticulously check the car around for any damage not written in the car papers... Definitely recommend it!
I had an enjoyable experience dealing with National and with Bobby. He did everything I asked and more and couldnt be more happy with my SUV. Thanks
Bobby was very honest. The whole transaction was smooth and painless. I would highly recommend this place for anyone in the market for a used car.
National Car Sales Todd and Bobby wow great cars, with factory warranty and great selection and Best prices in BC.. -:)
Amazing service from Todd- would definitely recommend this place for anyone wanting to purchase a used car!