|Category:||Auto Body Shop|
|Address:||13535 72 Ave, Surrey, BC V3W 2N9, Canada|
|Working:||Closed 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–4PM Closed|
I recently purchased a Mercedes demo model and I had an accident resulting in some minor damage on the bumper. Since the car is virtually new I wanted it repaired correctly. I called Langley Mercedes and they recommended MB Collision in Richmond. So with that in mind I traveled the extra 40 minutes to Richmond. When I met with the estimator I told him I would also like a quote to repaint the hood to fix some rock chips the car had when I bought it. His first response was that I could get a claim on it. Once I informed him it was that way when I bought it he said that I should not bother because I will just get more rock chips. When I persisted he then told me it would be around a $1000. (I felt like he was implying that it was too much for me) I again persisted and said I would like a written quote. He then went away and while later came back with the ICBC estimate and my quote. The quote was now $750. He then informed me they could not do the work for nearly 3 weeks. By this time I was pretty fed up, told him I would get back to them, and left. On my way home to Surrey I decided to drop into Kirmac on 72 where I have had work done before and always satisfied. They quoted $550 for the hood, did not question why I would like it done or tell me I will just get more rock chips. Also they were able to take the car in the following Monday. I have it back now and the work was excellent and I would never again hesitate going back to Kirmac. I however will never go back to MB Collision.
These guys deserve more than 5 stars. Took in my Jeep last minute (an hour before closing) the day before the holidays and had an available courtesy car for me. Couldnt have worked out better for me since I wouldve had been without a vehicle for the holidays. Service was great although it took a bit of time (delayed due to the holidays but thats understandable) and they kept me updated the whole time. They offered to do some rock chip repairs on it as well which was the icing on the cake. Thank you guys for a great job and great service
Service level was great, but I wasnt too happy with their communication. There was no communication from them regarding the estimate of damage or the time frame it would take to repair my car. I had to call and follow up a few times. No problem with the workmanship though.
Kirmac was very kind and gracious. They dont just care about kids, but average people too. I was very touched with the level of help I got from them. They helped me out when I was in a really tight spot and I am very impressed with their service. Many thanks to Mike.
Went in to get a small dent repaired in my vehicle and was told it would take 3 days at the most. Ended up taking a week and a half! Other places could have finished the job within 2 days. Horrible service. Do not recommend going to this location.
Had a small repair job done which was done perfectly and timely and best of all no charge. Thankyou to Pancho and Lisa for looking after me so well. You take care of kids and seniors as well
Took my van in for windshield rock chip repair and when I asked if they were able to take a look at something else they did so willingly and solved the problem. Great service!
it was ok place.. took long for a simple bumper scratch.. but they did give it to me like new.. so i thank them for that
Quick friendly service. Rock chip repair was done right away without an appointment.
Great quality work and attention to detail