|Address:||19695 96 Ave #13, Langley, BC V1M 3E1, Canada|
NOT impressed. They had my car for TWO WEEKS and charged me over 500 dollars and fixed NOTHING. Last week they called and said it was an electrical problem and they couldnt do anything about it. I found another shop in town and the guy there had my car up and running in a day for less than they charged me, even he said they were crooks. It should have been a relatively easy fix but based on their abhorrent customer service I shouldnt really be surprised. I wouldnt be so upset if they were unable to fix the car and said that upfront, instead these guys did work without my knowledge and consent (Ill remind you none of it addressing the ACTUAL problem) and couldnt even be bothered to pick up the phone, I was left in the dark for two weeks despite frequently calling and leaving messages.
This is my second experience with Major Service after moving out of the area for several years. Seven years ago I brought my student clunker in for a new clutch and general maintenance and upkeep. At the time, as a single girl, I was so worried about being taken advantage of/overcharged etc. Oh man, so far from that! These guys are so fantastic, they did a great job, explained the service thoroughly and were very reasonable. Fast forward to last week when our family 4Runner needed new brakes and I remembered them and tried them again. Once again, an excellent experience and a price that was well below what we were quoted at a brand name brake place. My husband has declared Major Service our new "go to" mechanic. Thanks very much guys!
Glen and Bruce are probably the best people Ive ever met. They are personable, and warm when you first walk in the door. They were recommended to me by my friend, and I cannot thank her enough for directing me to them. They really do care about your vehicle and dont scam you for your money. The mechanics there know their stuff like how my mother knows me, which is METICULOUSLY WELL. I can honestly say that no vehicles leave Major Service without being in showroom condition. They are probably the only peeps I trust with my beloved nissan altima from now on. ps. they named the shop after their beloved dog, Major! Just another bonus!
I was there for second time for my car inspection and they did very good job but after I went to register my Jaguar the Vin number was wrong in inspection paper. After calling to Major Service I figured out the Vin number in one day permit is wrong and Major Service wrote Vin number from one day permit issued by Park Insurance in Burnaby. After 2 days waiting Major Service corrected the Vin number and yesterday I could get insurance and I am happy with Major Service and highly recommend them.
The Major Service team is knowledgeable, accommodating, and honest. I especially appreciate that they have in the past told me that I didnt need repairs. I have been dealing with Glen and Bruce for a few years and will continue to rely on them as long as I continue to drive. Their business is a nice throwback to the days when mechanics knew their customers by name. Jakub B
Glen & Bruce are fantastic people..but sincerely they are family..& they treat you like family..I have been with this fantastic team for over 20 years & I wont trust my faith of my vehicle to anyone else....Honest and know doubt to anyone else...
This is most honest service centre they discovered my transmission cooler part was under a recall with Lexus and saved me over a $1,000.00 in repairs, in fact it was free. Sinn then they take good care of all my service needs
Got my out-of-province inspection done here. Bruce and Glenn were terrific. Service was fast and fair-priced. Soo glad to find a local mechanic shop that will cater to all my auto repairs/services in the future.
Honest and competent, if Glen decides to take on your work, it will be a deal far and few in between. This coming from someone who had had works done at Major Repairs for about a year.
Our family has been going to Glen and Bruce at Major for 15 years. They are amazing mechanics, and extremely honest. I would not go to anyone else.
Fantastic, honest mechanics and people. Would recommend to any friend of mine. Competitive rates and speedy service - also very kind. The best!
Bruce is so intelligent, articulate, and honest. Glen is a great guy and a fantastic mechanic. These guys are my mechanics for life!
Great people and fast service. I do not mind to come all the way down from Burnaby to their shop. Thanks!
They are perfect. They are professional, honest, fair, kind.
Good shop guy know there stuff
Thanks again! - Amy