|Category:||Used Car Dealer|
|Address:||1721 Island Hwy, Victoria, BC V9B 1J1, Canada|
|Working:||9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 11AM–4PM|
I met with Tom at National car and truck sales to help my friend buy a used Kia Soul. He brought one in from another location in the colour she wanted and gave us the car to use for a few hours without any preamble or paperwork. No pressure, no ride-along, just a quick explanation of the features. The car was great but was not physically a good fit for her stature, so he led us to a couple of other options that he had but none were quite right. We discussed an option that he did not have and he suggested a dealership and salesman that he thought would have what we wanted and provide the same honest service that he had. We went to that dealership and met with that salesperson and received good service there as well. I dont think Ive ever had a car salesman help me so honestly, without a hint of pushiness, no bargaining or dealing...it was perfect in every way except they just didnt have the right car. He even talked us out of a couple of cars on his lot because he didnt feel they would serve her well for her intended use (imagine a salesman talking you out of buying one of his cars...unheard of). I hope to return and buy a car someday soon. Thanks Tom.
Hello! I decided it was time to get a newer vehicle even though my 2000 Grand Prix never gave me any problems, just had to do regular maintenance. I drive by National Car & Truck Sales daily going to work and noticed some really nice looking vehicles as Id pass by, one in particular caught my eye :) I went to check out some vehicles on a Sunday, and then the next day I went to test drive a couple, a Kia Optima and a Hyundai Sonata, both were nice vehicles BUT the Optima was a wonderful ride and very nice looking car! I sat with THE BEST sales rep around Ricardo Pavon! he took great care of me and went out of his way to work with me and hold the car for 3 weeks until I came back from vacation. Picked up the car the Saturday after I got back and LOVE LOVE my new wheels!!! A 2012 Kia Optima EX. National Car & Truck Sales are professional, reasonable and have an amazing sales rep in Ricardo. THANK YOU for making my experience of getting out of the old and in with the new a very seamless happy experience :o)
My daughter, Emma, bought a Mazda 3 about one month ago from National. I was a bit skeptical at first but the service, professionalism and commitment to having a satisfied customer alleviated any concerns. There we some issues with the tires and other items found in the mechanical inspection of the vehicle but these were addressed as immediately as possible. Upon returning to Vancouver she felt the road noise issue had not been addressed properly. Tom suggested she take it to the Mazda dealer there and they found a faulty muffler to be the culprit. As directed; she had it repaired, sent the bill and Tom paid the cost. Not that used car salesman necessarily deserve the common reputation out there; but Tom was fair, honest and professional. Highly recommend having a look at National if youre in the market for a used car!!
I had an absolutely wonderful experience working with Ricardo through National Car and Truck Sales. He is in incredibly professional and very concerned with the well being of his customers. As this was my first car purchase experience, Ricardo was very patient with me as I took my time. I appreciated his easy going nature as I have felt a lot of pressure from other used-car salesmen in the past. When I had a problem with my chosen vehicle the day after purchase, Ricardo dropped everything to come help me, including eventually taking the car to the dealership even though it had already been transferred to my name. I would highly recommend National Car and Truck Sales in Victoria, BC, especially dealing with Ricardo! They take care of their clients well and I love my new car!
I went to 2 dealerships before heading to National, and in those two dealerships, the sales men were very pushy and wanted me to buy the most expensive cars in the lots. Then I went to National in Colwood, they had a great selection of cars and the prices were very reasonable. Ricardo helped me, he was very knowledgeable and very helpful. He showed me the cars that were within my budget and he recommended me which were the best. At the end I bought a 2013 Mazda3 and it was honestly one of the best decision I have ever made. I am very pleased at the level of service they offer at National and I will definitely recommend this dealership to everyone I know. Thanks for everything Ricardo!
WOW! I cant say enough about Ricardo and National Car Sales. I came in very hesitant about a rental purchase and indecisive about what I really wanted and needed. Ricardo helped me find a car that was best for me. He respected my budget and needs and never made me feel pressured when I felt I needed a couple of days or another test drive! Ricardo then went over and above to get me exactly my choice with ALL the features, low kms and in the colour I really wanted!! They have a great selection of beautifully maintained cars and a caring and helpful team (Thanks Tom, too!). I wouldnt hesitate to recommend them!
Funny thing is I never expected to buy a car from a car rental agency. However we stopped at National in Victoria and looked at the vehicles. We were nicley suprised at the selection and great condition of the cars. I test drove a couple and loved the 2013 Hyundai Sonata. Ricardo was our sales associate that day and it was busy on the lot. However, he was always friendly and made sure we were taken care of. The whole process was stress free and Im enjoying the car very much. I would recommend stopping in and seeing Ricardo. Say hi for me if you do.
I had a wonderful experience buying a vehicle last Sunday. Ricardo was a huge part of why my experience was so enjoyable. He was warm, helpful, sincere and did not pressure me at any point. Ricardo was efficient in getting me a quote for my trade in, getting a CIBC agent present and all the paperwork dealt with. He even offered to buy me a coffee whilst I left for 20 minutes so that he could clean up the inside and outside of the vehicle before I drove it away! I am so thrilled with my new vehicle, it was exactly what I was looking for.
I was recommended here from a co-worker, and Im absolutely glad I went. Tom had an absolutely no pressure style of sales and he never put us out in anyway shape or form. He was quick to let us into any vehicle without lingering around us, and had the exact same attitude with test drive. Nothing felt pressured, and I ended up buying a vehicle the same day. Really happy with the whole experience. Also, I had done a lot of research with the prices of the vehicles I had looked at, and national by far had the most competitive prices in the area.
I have gone to other car dealerships in the past and felt pressured into looking at something out of my price range, unaffordable and not what I told them I was looking for. I have been recommended by multiple people to come to National for a car and as soon as I stepped onto the grounds Ricardo welcomed me and made me feel at Comfortable :) The process was made easy by everyone at National! Again thank you to Ricardo for being a great sales man and making my day!