|Address:||474 Island Hwy, Victoria, BC V9B 1H5, Canada|
|Working:||8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed|
After years of being ripped off by what I thought were credible automotive shops here in Victoria, Im glad I discovered Starr Automotive. Bonnie and Steve are a breath of fresh air, where I feel valued, listened to and treated fairly whenever Im in. Sure it always hurts to pay for un-planned car repairs, but at Starr, I know I am being treated fairly, honestly and they understand how disruptive it is to be without a vehicle. Looking for a good automotive shop is like looking for a dentist; you appreciate when youve finally found a painless one! 6 Mile isnt that far from anywhere on the lower Island and Bonnie will make you feel welcome as soon as you step through the door. No glitz and glamour here, just a good effective and fair repair shop. Now that I have found them, Im not going anywhere else.
I have dealt with Steve (owner) for over 20yrs now and "yes" he may appear a little "rough" but that is just Steve. He does not mince words but, he is never rude. His wife Bonnie (sometimes in the office) is a fabulous breath of fresh air. After years of dealing with these folks, one thing you can be sure of is, there is "no" upsell, and you "never" pay for something that isnt needed. We have recommended this shop to many friends who are of the same opinion as us once they have been there. As long as my wife n I are driving, we will be going nowhere else. Thanks again ....
Best experience ever. Bonnie is friendly and knowledgable. The team will take the time to keep you informed and educated. Their pricing is very reasonable and quoted beforehand. No upselling or pressure to do extra work. As a woman who knows nothing about cars Im worried about being ripped off but Bonnie and Steve kept gave me tons of info on what needed to be done and what other areas could use work (but didnt need to be done asap). It was the most comfortable and honest experience Ive had at a mechanic. Ill be a customer for life.
Have been dealing with Starr Auto for 16 years. I wouldnt go anywhere else. They are honest and fair and never repair anything that doesnt need it. I have taken my car in to them without an appointment and despite the fact that they are always extremely busy, Steve and Ken will take a look at it and if they can, they will fix it immediately. They have serviced all 6 of my automobiles and despite the fact that I have moved into Oak Bay from Langford, no one else will ever service my car! You guys and Bonnie are awesome!
Went to a chain auto shop and was quoted an astronomical price for what needed to be done. Brought my vehicle in to Starr instead and the same work was done for $800 less! Knowledgeable people here and would recommend this place to anyone! We will surely be bringing our vehicle here from now on for all our car repairs!
My husband, father in-law and I all go to Starr Automotive. We go because of their honesty, integrity, and knowledge. They are kind hardworking people that take the time to explain any issues and help you make the right decision. Starr Automotive is detailed oriented, efficient, and incredibly fair. Highly recommend!
My first experience was when I brought my WRX in to have the steering replaced that I had already been advised to do by 2 other shops in the tune of $2800...a couple of hours later I got a call from them saying my car in ready...an o-ring was missing, cost me $45. Never will go anywhere else after that! :)
Scam artist. Quoted $3000 and a ton of work to be done on my vehicle. Took to dealership and found that almost all repairs recommended were bogus and total bill for inspection, repair and service was $567.00 Would not recommend trusting this serviceman at all
The staff at Starr Automotive is amazing! Bonnie (in the office) is super friendly, and Ken is just awesome. He did everything with a smile and the service was quick. I would definitely recommend them!
Best Automotive repair in the City. Love these people. They are honest, fair and never repair where not needed. I have recommended Starr to my parents, they are also very pleased with there work.
I give this place 5 Starrs! The prices are amazing as is the service. I will never take my car anywhere else, Starr has fixed my car for half the price of other shops!
They have been our mechanics for years! We keep going back because we feel like we can trust them to do a great job and charge us fairly.
Great service, friendly staff and reasonable prices. I dont let many people work on my vehicle but they are very trustworthy.
they always treat me with respect and kindness and do not over charge or up-sell me or my family.
Great value. Honest diagnosis. Fair price. Friendly service.
Best group knowledge and wont charge you an arm and a leg
Rudest owner Ive ever met. Not worth dealing with.
Great shop, wont go anywhere else anymore.
Honest. Friendly. Very Excellent work.
Fast and efficient services