|Address:||45 Confederation Dr, Corner Brook, NL A2H 0A6, Canada|
|Working:||8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–6PM Closed Closed|
Garry Pinksen Deer Lake I talked to the service lady prior to Mar. 6 about my seatbelt recall and she had to check to see if the part was in. A few days later we talked again and she said the part was in. She set up an appointment for March 20 to get the recall taken care of. I was at the shop for my 8:00 appointment. I showed the lady at the desk my recall letter. She read it and said the part will not be in until second quarter. She said "you just wasted a trip from Deer Lake to Corner Brook." This was the second time I showed up for an appointment I was told to come to and when I got there, they werent able to do it. I will surely call prior to my next appointment to make sure it is valid. This was my experience of the last visit. I wasnt pleased! Still, I am a happy Humber Motors customer! Thank-you. Garry
My six- month service was outstanding. Heres why: In my 50 years of driving in Canada and Europe it is the very first time the Service Department of a dealership actually finished the service as stated. My appointment was for 0800 hours, the Service Department Manager said it would be ready for pickup around 0900 hours. I was floored, the truck was ready to roll at 0920 hours. I have driven GM, Dodge, and recently a Lincoln MKX (from another dealership). Every time, bar none, I would drop vehicle off between 0800-0900 and start asking when will it be ready by noon, noon would run to 1400 and later. I have nothing but praise for Humber Motors Ford on Confederation Drive. Their Service Department motto is Fist-In First-Out.
Good service. In as scheduled and out in an appropriate amount of time. The front end people are great to work with and the work performed by the mechanics is excellent. Great attention to keeping the interior of the car clean when the mechanice has to be inside the vehicle. Great prices for the work done. The checklist is a great way to keep the car owner up to speed on potential issues or work needing to be completed. Thanks for that. Now, if you would just include an exterior wash as part of the package, life would be great!! LOL! Thanks, Snadra Nippard
We had a very good experience on Dec 7. Needed a vehicle to run some errands as we are from out of town, was told there wasnt any available so I spoke to Joe and he was very helpful and found a vehicle for us. One little problem ( sorry Joe) when we got our truck back they hadnt changed our wiper blades which is included in our maintainence plan. We were given the blades to put on ourselves as we would have had to wait for someone to put them on.
My 2010 Ford Fusion was on recall for approximately 6 months. I was immediately put into a rental vehicle (2016 Ford Edge) and drove it until my own vehicle was repaired. By the way, as much as I love my Fusion, the Edge was a beautiful ride-- all 18,000 kms. Thank you, Humber Motors, for keeping me on the road with such a beautiful, dependable vehicle and for the no-hassle service you provided me.
Just had my F250 in for servicing at Humber Motors in Stephenville. As usual Troy had everything arranged and my truck was completed in the time promised without any issues. Many thanks to the service team. Tip of the hat to Brad the courtesy driver as well!
Excellent service as usual, got my appointment for date & time as requested. Service was done quickly & courtesy service picked me up promptly. Thanks again for the great service, exactly what I expected from Humber Motors.
Brought my car up because my luggage compartment light was on the dash. They fixed my issue during my work day and I received excellent service from all the service staff. Carolann, Steve, Keith, and Megan were fantastic!
Just purchased our second F150 from Humber Motors. Great deals and the best costumer service you can ask for! I highly recommend this place to all my friends and family. Many of whom,are now loyal customers as well!
I could not ask for any better service than what I received last week at Humber Motors in Stephenville. As well, the staff is very people friendly and they are very accommodating. I am glad I bought a Ford.
Great service; Friendly, On Time, Done what was discussed by courteous and knowledgeable staff. SO much better than the local competition,. I am glad to have bought my Ford locally,..
Excellent experience with very prompt and efficient service. Staff are quite knowledgeable and friendly. Excellent Service Dept.
Service was great, trunk was ready on schedule and checklist was explained. Only one problem I wasnt offered the service loaner
My experience with Humber Motors in Stephenville NL is always positive great people in the service dept as well as sales.
Thanks for the emergency repair of my vehicle without a scheduled service appointment. It was greatly appreciated.
Humber Motors Ford has very friendly sales staff. Made me feel truly valued as a customer. Thanks Randell.
Awesome fast service and friendly staff! Janelle is also a great asset to The Ford family! Awesome , Awesome!
The service was excellent,The salesman was the best, the manager was so helpful. I would rate 10/10
Excellent service. Friendly, professional and timely. Always get good service at Humber Motors.
As always, service staff at Humber Motors are fast and friendly. Always a good experience.
As always dealing with Jannelle and team was amazing and so professional and thorough
It was a great experience they have done a great job on my brakes and engine service
Excellent service and full explanation of what was done and replaced on our vehicle.
Fast service. Always curteous, and always get back to me in a timely manner.
Staff are polite and helpful, informed me of delays outside their control.
My experience was phenomenal all the team members go above and beyond.
Continued superb service, friendly, courteous, and efficient.
I RECEIVED GREAT SERVICE AND WAS PLEASED WITH MY EXPERIENCE.
Very friendly staff and fast service. Love my Ford Escape
Sales staff was very helpful in my purchase of a new F150
Very good service and very accommodating. Thank you HMF.
Great Service as always, very friendly and efficient
Extremely good service. Very friendly people.
Always great service, no matter what is for.
Amazing service and very friendly staff.
Customer service is spectacular
Always a fantastic experience
Always number 1 service..
Exceptional as always..
Friendly fast service