|Category:||Car Rental Agency|
|Address:||17 Burns Rd, Whitehorse, YT Y1A 4Z3, Canada|
|Working:||8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed|
Tonight I met a really nice couple from Germany at the Dawson city, YK music festival. They had no idea how to hookup the services on their Ram 3500 Pleasure way van from Canadreams in Whitehorse. After doing their hookups for them except the sewer hookup, because the tube is too short and is missing one end, useless piece of garbage. I told them, what I would do is purchase a proper sewer tube and charge Canadreams for it, as it should have been supplied along with some training. I asked why they werent using the awning. They said that it was broken and therefore ziptied. What kind of nonsense is this? One rents a van and cant use the awning. Half the fun is being able to continue your enjoyment even if it rains. I advised them to cut the zip ties and use the awning anyway. But they said they were scared about what the company would do, if they did. What kind of useless company are you running? These things should be in tiptop shape and have complete inventory. The guy across from them also has a Canadreams van and has no zip ties on his awning. I have a 1998 Pursuit from Georgie Boy A class with a 454 power house and am not new at this game.
After hearing first hand accounts from my girlfriend and her friend about a trip up the Dempster highway, I would highly recommend that nobody ever use CanaDream for a vehicle camper rental: - vehicle manuals were not provided; - vehicle fluids were not filled; - vehicle was not serviced; - camper was not weather-proofed; - camper did not have bedding; - when vehicle broke down outside of Inuvik, CanaDream was unhelpful and created more problems they provided assistance; - CanaDream would not provide an alternate rental vehicle to continue trip; - CanaDream would not authorize anything other than a subcompact car as a replacement because they "didnt want to pay for a truck" - despite the fact that they were in INUVIK; - CanaDream wanted to take the vehicle, without providing a replacement or alternate lodging, for an unspecified amount of time - effectively abandoning the girls at their out-of-town campground; - Driving Force mechanics and technicians provided all required support to get the vehicle back on the road Theres a lot more than this, but it should be enough to provide you with a base expectation.
friendly staff and excellent means, only discordant note which greatly lowers the rating is the absolute prohibition of being able to change a wheel after a puncture. Theoretically we should call the office and wait for someone to come and replace it, maybe losing one or two days of travel. This, at least with the 4x4 track from me rented. This means that you give up to make the streets a little more rugged, why it is nolleggia and pays half of the genre to film in the Yukon and Alaska.
We rented one of the big RVs suitable for 6 persons for a skitouring trip to the Rockies around Banff and Revelstoke. CanaDreams staff was very helpful, always friendly and attentive. Even during the booking process I got live support via the chat. The introduction to the vehicle was very thorough and for me almost a bit too long ;-) but better save than sorry. When we had troubles with our RV during the rental period, the CanaDream team was very helpful and recommended us a local mechanic that fixed our RV in no time. Although I think the interior of the RVs is sometimes not the best quality (this is up to the manufacturers) we had a wonderful time with it :)
Excellent service and advice from the staff at Whitehorse CanaDream RV. Our RV was clean and fully serviced when we picked it up. In fact all the RVs we saw at this location seemed new or nearly new. Yukon and Alaska are awesome.