|Address:||9038 Quartz Rd, Whitehorse, YT Y1A 5L8, Canada|
|Working:||7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 8AM–5PM Closed|
I really wasnt impressed I have a little wheel wobble, so being that you people are professionals I thought you might be able to help. So the first thing your guy tells me is " I should look it up on the internet" So I ask why he cant remove the wheel so I know its done right" So he makes me an appointment for later that day. I arrive a little early and he takes my keys. An hour goes by and nobodys moving. So I inquire what is the delay? Youre guy explains he down a hoist My question is" dont you have a floor jack?" Are you really paralyzed with out your hoist or just lazy? With the aid of air tools , you could have a greatful customer , instead of a disappointed one. I own 4 cars and go thru alot of tires etc. I think you dropped the ball. Respectfully Grant Kennedy.
Orders always delayed and messed up. Was told to go to larger wheels so I would have more tire selection. So I ordered expensive wheels, which showed up days late. Once they came in I was told they dont have tires in stock for these wheels. The whole reason I got them was they said I would have more tire options? So I ordered tires for these wheels, which again show up days late. Then I book a time to to change my wheels and I wait half an hour. Then I am told that only 3 of the wheels they ordered are right and one wheel is the wrong kind. So then they order the 4th wheel, standard delivery (not express) from ON. Almost 2 months to get wheels and tires changed for an item that should have been in stock, not special order.
The employees at this shop were friendly, professional and helpful. When they completed a wheel alignment on my car, they noticed a crossthreaded lug nut on one of my tires from another shop that installed tires on my car. Because they caught this error and brought it to my attention, I was able to get it fixed by the shop that caused it for free. This saved me a lot of money, but more importantly, it saved me from a huge inconvenience in the future. Had I gotten a flat tire out if service, I would not have been able to remove that lug nut to install a spare and would have been stranded. Thank you for looking out for my vehicle and my best interest.
We were driving through Whitehorse when we got a flat tire, thanks to a screw in our tire. We went to Kal tire on the recommendation of the tow truck driver. We had an appointment for 9:30, but they didnt get to us until 10:00. This was slightly annoying as we were wanting to get on the road as soon as possible. Other than them being slow, they did a great job. It cost $35 to repair the tire, which seemed very reasonable to us. We drove the car 947km to Alaska, over some pretty rough roads and we had no issues with the tire. The repair held up nicely.
I just wanted to send a quick note to thank you for your great service during my visit to Whitehorse this past month. I appreciate your efforts to get my RV into the shop quickly and back on the road. You did a great job. I also appreciate the extra effort to secure services at other shops for repairs I needed. Ive been traveling thousands of kilometers since and I have no issues. A special thanks to Brent. David Bugden
I love Kal Tire. I have been going there for years. The staff are all great to work with, and there isnt a huge turn over of staff, same guys year after year.. they dont mind to talk down when I dont understand what they are trying to tell me, while they are just a wee bit expensive, its not that bad compared to other places in town and the service is soooooooo much better.
OurBC British Columbia
Was treated very good. On a road trip to Dawson City and needed new tires. The technician found a bad wheel bearing and they were able to get me in fist thing in the morning to fix the bearing and new tires..
Nice staff, completely un reliable. I have been waiting for over a month for an order to come in. First time they forgot half the order and tell me one more week and now its another week.
Picked me up, was anticipating a $300 bill to change my tires - the bill was $21. Reasonable and didnt sell me tires I didnt need, just worked with the ones I brought. Thanks!
I hadnt a great experience! Knowledgable staff, very friendly and helpful. Services were done quickly and efficiently.
Worst experience ever. Made me pay for two tires instead of one knowing that I cant find another place on a weekend.
I go to Kal Tire because the service is excellent and they always exceed my expectations! Happy customer here.
The service and PR was excellent and we will be giving them more business for are vehicle. Great service
The best service Ive seen, friendly staff, good knowledge, Rick and the guys provided excellent service.
These people provide great service every time we go there. Very responsive and very professional.
A big thanks to Brent and the staff for getting my truck in and fixed on such short notice.
Very friendly staff and always ready to help only place to call if need of road assistance
Amazing service. Great people, great price. Best place in Whitehorse - hands down.
Terrible wait on the pad for more than 4.5 hrs to have semi trailer tire change...
Got my car wheels aligned here, they did an excellent job. Glad I went there.
not good, prices high and and very expensive tire labour prices.
Didnt fix the issues I explained to them with. Overpriced.
A sweet place to get your new shoes for your sweet ride
Great people, great experience, great price.
Definitely had great experiences here!
Friendly and helpful.